Katherina “Kat” Thompson
Director of Constituent Services
[email protected]

The Office of Constituent Services at the Queens Borough President’s Office receives complaints regarding the delivery of New York City municipal services. Staff works with constituents following both our internal protocol and that of each affected agency to resolve concerns across the gamut of New York City Agencies.

To report an issue to our Constituent Services team, click the button above or scroll down for the list of Constituent Services staffers who can assist you, depending on your topic of concern.

For specific assistance, please contact the respective associate covering your issue of concern:
Katherina “Kat” Thompson: Director of Constituent Services
  • New York City Council
  • New York City Police Department
  • NYC Comptroller’s Office
  • NYC Department of Buildings
  • NYC Mayor’s Office
  • NYC Emergency Management
Jeannine Agard: Community Associate
  • NYC Department of Environmental Protection
  • NYC Department of Health and Mental Hygiene
  • NYC Department of Housing Preservation and Development
  • New York City Housing Authority
Christian McNally: Community Associate
  • NYC Department of Education
  • NYC Department of Finance
  • NYC Department of Sanitation
  • NYC Department of Transportation
Tracy Thuesday: Community Associate
  • Long Island Rail Road / Nassau Inter-County Express
  • MTA / New York City Transit
  • NYC Department of Consumer and Worker Protection


Katherina Thompson: Community Associate
  • Clergy
  • NYC Department of Small Business Services
  • NYC Department of Social Services
  • NYC Human Resources Administration
  • NYC Department of Homeless Services
  • NYC Department of Parks and Recreation


Max Weprin: Community Associate
  • NYC Board of Elections
  • NYC Department for the Aging (Senior Services)
  • NYC Department of Design and Construction
  • NYC Office of Administrative Trials and Hearings